Terms of Service

1. Acceptance of Terms

By accessing and using the HARU e-commerce website ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

HARU is an online clothing retailer specializing in Sakura-themed fashion for women and children. We provide:

• Online shopping platform for clothing and accessories
• Product information and customer support
• Order processing and delivery services
• Customer account management

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

• Safeguarding the password and all activities under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains accurate and up-to-date
• Maintaining the confidentiality of your login credentials

4. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However:

• Product images are for illustrative purposes and may vary slightly from actual products
• Prices are subject to change without notice
• Product availability is subject to stock levels
• We reserve the right to correct any pricing errors

5. Orders and Payment

5.1 Order Processing

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation will be sent via email

5.2 Payment Methods

We accept the following payment methods:

• Cash on Delivery (COD)
• GCash
• PayMaya
• BPI Online Banking
• BDO Online Banking

5.3 Payment Security

All payment information is processed securely. We do not store credit card information on our servers.

6. Shipping and Delivery

• Delivery times vary by location within the Philippines
• Shipping fees apply unless otherwise specified
• Free shipping may be available for orders above a certain amount
• Risk of loss transfers to you upon delivery
• We are not responsible for delays caused by shipping carriers

7. Returns and Exchanges

7.1 Return Policy

• Returns must be initiated within 7 days of delivery
• Items must be unused, in original condition, and with original tags
• Returns are subject to inspection and approval
• Return shipping costs are the responsibility of the customer

7.2 Refund Process

• Approved returns will be processed within 5-7 business days
• Refunds will be issued using the original payment method
• Processing fees may apply to certain payment methods

8. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

9. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of HARU and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Limitation of Liability

In no event shall HARU, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

12. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents
• Excludes all liability for damages arising out of or in connection with your use of this website

13. Governing Law

These Terms shall be interpreted and governed by the laws of the Philippines, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.